Returns & Exchanges

REFUNDS AND EXCHANGES

All of our products are handmade in small batches to ensure the highest quality product we can make. If you are unsatisfied, it's easy to make a return or exchange.  Please contact us to set up a return. Returned items need to be 75% intact and returned with the original packaging. You can return items up to 45 days after purchase. 

Once the products are received in good condition, a refund for the price of the product will be returned to you.

DAMAGED PACKAGES

We do our best to pack all orders to ensure that they arrive safely to you.  Unfortunately damage in transit does happen. If your products arrive damaged, please contact us as soon as possible.  Each case will be handles on a case by case basis.  Resolutions may include full or partial refunds or replacements for the damaged product. 

SHIPPING ERRORS

If your order arrives and it is not correct, please contact us immediately. We will ship out a replacement order as soon as possible.  If you, the customer, makes an error in providing the correct address, you will be responsible for additional shipping costs.